LOGIN TROUBLES
First of all, please know that even though we have
tested our website with Internet Explorer, Netscape,
AOL, and Web TV, we strongly recommend using Internet
Explorer.
If you need to download Internet Explorer, please click
here
If you are having trouble logging into our member's
area or are receiving error messages, before you contact
us here are some things to try:
1. Use the RELOAD or REFRESH buttons on your browser
to load up the most current version of our website.
2. Your computer has "cached" our website.
Here is how to delete your "temporary internet
files" :
Internet Explorer 4.0
1. From the View menu, choose Internet Options.
2. Select the General tab.
3. Click Delete Files in the Temporary Internet Files
section.
Internet Explorer 5.0 and 5.5
1. From the Tools menu, choose Internet Options.
2. Select the General tab.
3. Click Delete Files in the Temporary Internet Files
section.
Netscape 4.0, 4.5x, 4.6x, and 4.7x
1. From the Edit menu, choose Preferences.
2. Click the + sign next to the Advanced. More choices
appear.
3. Click Cache below Advanced. The Cache settings appear.
4. Push the Clear Memory Cache button.
5. When the message appears, click OK.
6. Push the Clear Disk Cache button.
7. When the message appears, click OK.
After you've followed the above directions, close your
browser window, open up a new one, and try logging in
again.
3. Your browser does not accept "cookies".
Here's how to enable "cookies":
For Internet Explorer Version 4
1. Click the View button on the top menu bar of your
browser.
2. Select Internet Options from the drop-down menu.
3. Click on the Advanced button.
4. In the pop-up window, scroll down to the Cookies
section, and select "Always Accept Cookies".
For Internet Explorer Version 5
1. Select the Tools item from the top menu bar of your
browser.
2. Select Internet Options from the drop-down menu.
3. Select the Security tab at the top of the Internet
Options Window that appears.
4. Click the "Custom Level" Button.
5. In the pop-up window, scroll down to the Cookies
section, and select Enable under the "Allow per-session
cookies" option.
6. Click OK to save these changes.
7. When the alert popup appears verifing that you want
to save these changes, click Yes to continue.
For Netscape
1. Select the Edit Item on the top menu bar of your
browser.
2. Select Preferences from the drop-down menu.
3. Click on the Advanced button.
4. In the pop-up window, scroll down to the Cookies
section, and select "Always Accept Cookies".
4. Your browser does not have JAVA/Java Script enabled.
Here's how to check:
Netscape 4.5x, 4.6x, and 4.7x
1. From the Edit menu, select Preferences.
2. Click Advanced so that it is highlighted.
3. To enable Java, select the Enable Java check box.
4. To enable JavaScript, select the Enable JavaScript
check box.
5. Select Enable JavaScript for Mail and News.
To enable auto-install for plug-ins like the PlaceWare
Slide Uploader, select SmartUpdate and check the Enable
SmartUpdate box if you want.
Internet Explorer 4
1. From the View menu, select Internet Options.
2. Click the Security tab.
3. Select the zone (such as Local Intranet) shown in
the bottom right of your main browser window.
4. Click the Custom button.
5. Click Settings.
6. For Java, select High Safety (or Medium or Low) in
the Java - Java permissions settings.
7. For JavaScript, select Enable in the Scripting -
Active Scripting settings.
Internet Explorer 5 and 5.5
1. From the Tools menu, select Internet Options.
2. Click the Security tab.
3. Select the zone (such as Local Intranet) shown in
the bottom right of your main browser window.
4. Click the Custom Level button.
5. For Java, select High Safety (or Medium or Low) in
Java - Java permissions settings.
6. For JavaScript, select Enable in the Scripting -
Active Scripting settings.
After you've followed the above directions, close your
browser window, open up a new one, and try logging in
again.
If problems still persist, please contact us and be
specific as to error messages, specific pages or galleries,
or other problems that you have encountered. Please
include all information regarding your account such
as your FULL name, email address that you joined with,
subscription number, username, and password.
Send us a email at support @ Bestnudists . com
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